About Us

Quality Water...Quality of Life

Every day, nearly one million people depend on Louisville Water Company to provide safe, high-quality drinking water that we’re proud to deliver. We have a history of quality, innovation, value, and service. Louisville Water was chartered by a special act of the Kentucky State Legislature in 1854. The company began operations in 1860 as Kentucky’s first public water provider. In 1906, the city of Louisville became the sole stockholder, turning Louisville Water into a quasi-municipal corporation.

Louisville Water's pioneering research in filtration and chlorination in the late 1800s provided the foundation for basic water treatment practices used by utilities throughout the United States today. The company continues to research innovations in water treatment and has an ongoing commitment to meeting and exceeding state and federal water quality regulations.

Our two treatment plants, the Crescent Hill Water Treatment Plant and the B.E. Payne Water Treatment Plant, are two of the top 18 in North America. With the Ohio River as our main source, our water is abundant, more affordable than many peer cities, and award winning. In fact, our water rates best-in-class in taste test competitions. And we are the only utility in the country to have trademarked our tap water, calling it Louisville Pure Tap ™. Today Louisville Water supplies water and fire protection to communities in Louisville Metro and parts of Bullitt, Hardin, Nelson, Oldham, Shelby, Spencer, and Meade counties.

Louisville Water Mission

Provide the highest quality water and related services through dedicated employees who deliver exceptional value to our customers, shareholder, and the communities we serve.

Louisville Water Vision

Louisville Water will lead the industry with superior quality, service, innovation, and value.